FAQ

RETURNS

Return Policy

We want you to love your purchase! If you’re not satisfied, you can return items within 30 days of purchase. To be eligible for a return, items must be unworn, unwashed, and in original condition with tags attached.

How to Return:

Contact our customer service team at [email/phone] with your order number.

Return the item using the provided instructions. Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.

Refunds will be processed to your original payment method once the return is received and inspected.

For any questions, feel free to contact us. Thank you for shopping with us!

DELIVERY

At Lifton, we are committed to ensuring that your order reaches you safely and promptly, no matter where you are located across the country. Below are the key details regarding our nationwide delivery process:


We offer delivery to all locations within the SOUTH AFRICA.
Orders are processed within [1-5] business days. You will receive an email confirmation with tracking details once your order has been processed.

PRIVACY

At Lifton, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect:
We may collect personal information, including your name, email address, and payment details, when you use our services or interact with our website.

How We Use Your Information:
We use your information to provide and improve our services, process transactions, communicate with you, and personalize your experience.

Data Protection:
We implement reasonable security measures to protect your personal information. However, please note that no method of data transmission or storage is 100% secure.

Sharing Your Information:
We do not sell or rent your personal information to third parties. We may share your data with trusted partners only for the purposes of providing services to you, and we ensure they comply with applicable privacy laws.

Cookies:
Our website uses cookies to enhance user experience. You can control cookie settings through your browser.

Your Rights:
You have the right to access, update, or delete your personal information. If you have any concerns about how we handle your data, please contact us.

Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the date posted.

For any questions or concerns, please contact us.